A refurbished laptop is a pre-owned machine that has been fully tested, cleaned, and upgraded. Unlike a typical 'second-hand' laptop from an individual, our refurbished laptops undergo a 25-point quality check and come with a reliable warranty.

We source laptops directly from authorized corporate sellers and perform strict IMEI/serial number checks. We provide a proper GST invoice with every purchase.

Yes! You are welcome to visit our store at Exhibition Road, Patna to inspect the laptop yourself. If you can't visit, we can do a detailed video call.

For standard college work (assignments, browsing, media), an Intel Core i5 processor with 8GB RAM and an SSD is perfect. Such models usually cost between ₹18,000–₹22,000.

Yes, we offer 0% EMI on select credit cards for 3, 6, or 12 months. We also have Bajaj Finserv available at our physical store.

It covers major hardware components including the motherboard, RAM, SSD/HDD, screen, keyboard, Wi-Fi card, and charging port.

Physical damage (like drops or dents), liquid/water damage, and unauthorized repair attempts by third parties will instantly void the warranty.

Simply WhatsApp us a description of the issue along with your invoice. If you are in Patna, we will arrange a free pickup from your location.

Yes. You can securely courier the laptop back to us. We will repair it and ship it back. We bear the return shipping cost.

Yes, you can buy an extended 6-month or 1-year Annual Maintenance Contract (AMC) at a reasonable extra cost at the time of purchase.

We perform screen replacements, keyboard fixes, battery changes, motherboard chip-level repair, SSD/RAM upgrades, virus removal, and data recovery.

It entirely depends on the model. Typically, standard screens cost between ₹1,500 and ₹4,500. We will always give you a free, clear quote before starting any work.

Common repairs take 1-3 working days. For urgent, minor issues like RAM upgrades or battery replacements, we can do it on the same day.

We never access your personal files. However, to be completely safe against hardware resets, we strongly advise taking a backup before handing over the machine.

Yes, we provide comprehensive Annual Maintenance Contracts for small and medium businesses. Call us for corporate pricing.

Our minimum rental period is 1 day. However, longer terms (weekly/monthly) are significantly cheaper per day.

Yes, a fully refundable security deposit equivalent to 1 month's rental value is required upfront.

The damage will be assessed and you will be charged at the actual base repair cost. This amount will be deducted from your security deposit.

Yes, simply inform us at least 1 day before the expiry. There are no extra late fees if extended in advance.

We have Basic models (i3/i5) for office work, Performance models (i7/Ryzen 7, dedicated GPU) for editing, and MacBook M1s available.

You need to purchase a minimum of 3 laptops to qualify for B2B bulk pricing.

Discounts usually range from 10–20% depending on the total quantity and the specific models requested. Call our sales team for an exact quote.

Yes, we can pre-install Windows, MS Office, Antivirus, or custom corporate software before delivery at a small extra setup cost.

Yes! We provide free direct delivery for bulk orders of 5 units or more anywhere within Bihar.

Absolutely. We offer customized quarterly or annual maintenance contracts for schools, colleges, and offices.

We accept Cash, UPI (Google Pay, PhonePe, Paytm), Debit and Credit Cards, Net Banking, and EMI options.

Yes, all prices listed include GST. A proper B2B/B2C invoice with the full tax breakup will be provided.

Yes! Bring your old laptop to our store. We will evaluate it on the spot and deduct its value from your new purchase.

Zero. The price you see is the final price. Standard delivery is entirely free within Patna limits.

Yes, we support Bajaj Finserv No-Cost EMI at our physical store, which allows you to pay in installments even without a credit card.

We have been proudly serving Patna since 2019. Lappy Baba is a dedicated unit of Mainframe Technologies.

Our physical store is at A/11, Second Floor, Luv Kush Tower, Exhibition Road, opposite Windsor Hotel, Salimpur Ahra, Patna 800001.

The store is open Monday to Saturday from 10:00 AM to 7:00 PM. We are closed on Sundays, but our WhatsApp support is available 24/7.