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Ticket: LB-2024-1089

⚡ In Progress

Customer: Rahul Kumar
Device: Dell Latitude 5490
Issue: Screen flickering

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Received

Aug 12, 10:30 AM

Device received at our service center

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Diagnosed

Aug 12, 02:00 PM

Screen inverter issue identified. Screen replacement required.

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Parts Ordered

Aug 13, 11:00 AM

Replacement screen ordered from supplier.

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Repair in Progress

Aug 14

Screen replacement underway. Expected completion: today.

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Quality Check

Final testing and cleaning.

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Ready for Delivery

Device will be delivered/ready for pickup.

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